After your event, you'll have the opportunity to rate and review your experience. Conveenie will guide you through the process of submitting this, which can help other guests make informed decisions in the future. To maintain transparency and build trust within the community, hosts can also do the same for guests.
Just before your scheduled event, you’ll receive an email with all the details of what to expect and who to meet on arrival. There will also be contact details, just in case you need assistance on the day. Please take a moment to familiarise yourself with the house rules, all of which will be included in the email. It’s in everyone’s best interests that you leave the space in the same pristine state you found it in.
Each community space may have its own set of rules, guidelines, or restrictions set by the host. It's important to review and adhere to these guidelines to ensure a respectful and positive experience. You can find this information in the listing description or by directly communicating with the host. You will also need to abide by the more general Conveenie terms and conditions that apply to space bookings.
Conveenie’s messaging system allows you to communicate directly with the host of a community space. You can use this system to ask questions, clarify details, and discuss any specific requirements or concerns you may have before finalising the booking.
If you need to cancel a booking, review Conveenie’s cancellation policy, which outlines any potential fees or refund eligibility based on the timing of the cancellation. You can initiate this process through our platform. We recommend communicating with the host to explain the situation as soon as you can.
We understand that plans can change — it’s just a fact of life! If you need to reschedule, click on the reschedule option in the confirmation email; you will have the option to change the date at the same venue or select another venue.
Please note: As per our terms and conditions, rescheduling requests may incur additional charges or be subject to our cancellation policy.
Yes, once your booking is confirmed and paid for, you can message the host through the platform to arrange a mutually convenient time to view the venue.
To book a community event - TBC
Many of the venues that list on Conveenie are not VAT-registered, therefore VAT is not added to the price you see. If they do charge VAT, you’ll see this in the price displayed.
If you require a VAT invoice, this will need to be provided by the venue which you can obtain by using the Conveenie chat system or emailing the host.
The price you see is the price you pay. When you choose Conveenie to find community spaces for hire, everything is free and easy to use!
Depending on the host's policies, there may be additional charges or security deposits required for certain community spaces. These details will be clearly communicated during the booking process, allowing you to review and agree to any additional costs or deposit requirements before confirming the booking.
Absolutely! Many of our hosts provide add-ons, such as cleaning, the use of a piano or any item or service needed to deliver a successful event or gathering. The host will clearly specify what is and isn’t included in a standard booking, and you will have the opportunity to add supplementary items and services for additional charges. These will be added to your booking checkout total.
Yes, we encourage guests to make recurring bookings as a way of ensuring you have a guaranteed space for your community group. What’s more, you can often secure a great discount for long-term, recurring bookings.
Once you've found a suitable community space, you can proceed to make a booking directly through the Conveenie platform. Simply select your desired dates and times, review the booking details, and follow the prompts to confirm and enter payment details. A request will be sent to the host; and assuming it’s accepted (usually within an hour), payment will be taken automatically. Rest assured, we work with a trusted payment provider (Stripe) to ensure the security of your financial information.
Absolutely. Each community space listing will provide detailed information about the space, including descriptions, photos, amenities, and any specific terms or conditions. You can thoroughly review this information to ensure it meets your needs before booking the space.
Yes, our platform offers various filters that allow you to refine your search based on criteria such as location, price range, capacity, ratings, amenities, accessibility and specific types of community spaces (e.g hall, gallery). This helps you find spaces that meet your specific requirements.
Use our platform's search feature to find community spaces in your desired location. Simply enter your preferred location and date, and the platform will display relevant listings.
Conveenie is an online marketplace for local spaces. And we’re on a mission to connect people and organisations with the community venues they need for gatherings and events. We use the power of technology to make these experiences easier, faster and more cost-effective. We take care of all the boring administration while you focus on delivering memorable community activities.
Accidents happen — we get it! If damages occur, communicate this to the host straight away. Be sure to document the damages with photos or videos, and discuss the appropriate resolution with your host at your earliest convenience. As per our terms and conditions, we hold payment details through our third-party provider. If necessary, these can be used to cover the costs of repairs or replacements in line with the mutually agreed terms and conditions.
After your event, you'll have the opportunity to rate and review your experience. Conveenie will guide you through the process of submitting this, which can help other guests make informed decisions in the future. To maintain transparency and build trust within the community, hosts can also do the same for guests.
Just before your scheduled event, you’ll receive an email with all the details of what to expect and who to meet on arrival. There will also be contact details, just in case you need assistance on the day. Please take a moment to familiarise yourself with the house rules, all of which will be included in the email. It’s in everyone’s best interests that you leave the space in the same pristine state you found it in.
Each community space may have its own set of rules, guidelines, or restrictions set by the host. It's important to review and adhere to these guidelines to ensure a respectful and positive experience. You can find this information in the listing description or by directly communicating with the host. You will also need to abide by the more general Conveenie terms and conditions that apply to space bookings.
Conveenie’s messaging system allows you to communicate directly with the host of a community space. You can use this system to ask questions, clarify details, and discuss any specific requirements or concerns you may have before finalising the booking.
If you need to cancel a booking, review Conveenie’s cancellation policy, which outlines any potential fees or refund eligibility based on the timing of the cancellation. You can initiate this process through our platform. We recommend communicating with the host to explain the situation as soon as you can.
We understand that plans can change — it’s just a fact of life! If you need to reschedule, click on the reschedule option in the confirmation email; you will have the option to change the date at the same venue or select another venue.
Please note: As per our terms and conditions, rescheduling requests may incur additional charges or be subject to our cancellation policy.
Yes, once your booking is confirmed and paid for, you can message the host through the platform to arrange a mutually convenient time to view the venue.
To book a community event - TBC
Many of the venues that list on Conveenie are not VAT-registered, therefore VAT is not added to the price you see. If they do charge VAT, you’ll see this in the price displayed.
If you require a VAT invoice, this will need to be provided by the venue which you can obtain by using the Conveenie chat system or emailing the host.
The price you see is the price you pay. When you choose Conveenie to find community spaces for hire, everything is free and easy to use!
Depending on the host's policies, there may be additional charges or security deposits required for certain community spaces. These details will be clearly communicated during the booking process, allowing you to review and agree to any additional costs or deposit requirements before confirming the booking.
Absolutely! Many of our hosts provide add-ons, such as cleaning, the use of a piano or any item or service needed to deliver a successful event or gathering. The host will clearly specify what is and isn’t included in a standard booking, and you will have the opportunity to add supplementary items and services for additional charges. These will be added to your booking checkout total.
Yes, we encourage guests to make recurring bookings as a way of ensuring you have a guaranteed space for your community group. What’s more, you can often secure a great discount for long-term, recurring bookings.
Once you've found a suitable community space, you can proceed to make a booking directly through the Conveenie platform. Simply select your desired dates and times, review the booking details, and follow the prompts to confirm and enter payment details. A request will be sent to the host; and assuming it’s accepted (usually within an hour), payment will be taken automatically. Rest assured, we work with a trusted payment provider (Stripe) to ensure the security of your financial information.
Absolutely. Each community space listing will provide detailed information about the space, including descriptions, photos, amenities, and any specific terms or conditions. You can thoroughly review this information to ensure it meets your needs before booking the space.
Yes, our platform offers various filters that allow you to refine your search based on criteria such as location, price range, capacity, ratings, amenities, accessibility and specific types of community spaces (e.g hall, gallery). This helps you find spaces that meet your specific requirements.
Use our platform's search feature to find community spaces in your desired location. Simply enter your preferred location and date, and the platform will display relevant listings.
Conveenie is an online marketplace for local spaces. And we’re on a mission to connect people and organisations with the community venues they need for gatherings and events. We use the power of technology to make these experiences easier, faster and more cost-effective. We take care of all the boring administration while you focus on delivering memorable community activities.
Accidents happen — we get it! If damages occur, communicate this to the host straight away. Be sure to document the damages with photos or videos, and discuss the appropriate resolution with your host at your earliest convenience. As per our terms and conditions, we hold payment details through our third-party provider. If necessary, these can be used to cover the costs of repairs or replacements in line with the mutually agreed terms and conditions.